Effective September 23, 2026
Who we are
Cantaloupe AI, Inc. (“Cantaloupe,” “we,” “us”) provides AI risk intelligence information and services. This policy applies to our public website and your interactions with us through it. If you use a Cantaloupe product under a separate agreement, that agreement may contain additional privacy terms.
Information we collect
We may receive the information you choose to give us when you email us, request a demo, apply for a role, or otherwise contact us. This can include your name, email address, company, role, message, and any other information you submit.
When you visit the site, our hosting and service providers may process technical information such as your IP address, device and browser details, pages requested, and approximate visit times. If you book a demo using the external scheduling link, the scheduling provider processes information you submit there under its own privacy terms.
How we use information
We use information to respond to enquiries, arrange demos, consider applications, communicate about our services, operate and secure the website, understand site performance, and comply with applicable law. Where required by law, we rely on your consent; otherwise, we process information as needed for our legitimate business interests, to take steps at your request before entering a contract, to perform a contract, or to meet legal obligations.
Sharing and service providers
We may share information with providers that help us host the site, manage communications, schedule meetings, or support our operations. We may also disclose information if required by law, to protect rights and safety, or as part of a business transaction. We do not describe third-party services as being under our control; their own policies apply when you leave our site.
Cookies and similar technologies
The website and the services used to deliver it may use cookies or similar technologies that help pages work, remember preferences, or provide usage information. Your browser settings let you limit or delete cookies. Disabling some cookies may affect how external services or parts of the site work.
Retention and security
We retain information for as long as reasonably necessary for the purposes above, including follow-up, recordkeeping, security, and legal obligations. We take reasonable measures to protect it, but no online service can guarantee absolute security.
International processing
Our service providers and contacts may be located in different countries. Where applicable law requires it, we use appropriate safeguards for transfers of personal information across borders.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, or restriction of your personal information, or to object to certain processing. You may also withdraw consent where consent is the basis for processing. To make a request, contact us at ido@getcantaloupe.ai. We may need to verify your request and may retain information where the law permits or requires it.
Changes and contact
We may update this policy as our practices change. The date above shows when this version took effect. For questions about this policy, email ido@getcantaloupe.ai.